Website privacy

This notice covers trytwin.ai and pre-orders placed through this website, operated by Aponic, Inc. It does not cover recordings or other content in the Twin app or device; those will have a separate privacy notice.

Website analytics

We use Vercel to host this site and understand how it is used. Analytics include page views, approximate visitor counts and location, referring websites, browser and device information, link clicks, scroll depth, and time spent with the page visible and focused. Performance measurements help us understand how quickly the site loads and responds.

Vercel Web Analytics uses a temporary request-derived identifier rather than analytics cookies. Its analytics reports do not give us raw visitor IP addresses. Vercel processes network information, including IP addresses, to deliver and secure the website and derive approximate location.

Pre-orders and payments

Checkout is hosted by Stripe. When you place an order, Stripe collects payment information and the contact and delivery details needed for your purchase. We receive order details, including your name, email, delivery address, payment status, and limited payment information. We do not receive your full card number or card security code.

We use order information to manage your purchase, communicate about your order and delivery, handle cancellations and refunds, and keep necessary business records. We share delivery details with fulfillment and shipping providers when needed to deliver your order. Stripe also processes information to secure payments and prevent fraud; see Stripe’s privacy policy.

Contacting us

If you email us, we use your message and contact details to respond and resolve your request. Contact support@trytwin.ai for order questions or privacy requests. We keep order and support information for as long as needed for these purposes and applicable recordkeeping obligations.

What this website does not collect

This website does not request microphone access or precise location. We do not add advertising pixels or session recordings, and we do not send your order details or email address to our website analytics. Placing an order does not subscribe you to marketing emails.

For details about Vercel’s processing, see its Web Analytics privacy information and privacy notice.

Last updated November 3, 2026.